- Introduction to Galileo
- Installation of Galileo
- RBD Class & Cabin
- Rules Violation
- Understanding of Alphabets (Airlines Language)
- Understanding of Booking Process
- How to Hold Booking
- Understanding to Hold Booking
- Understanding Airport Code
- Understanding Airlines Code
- Understanding Booking in One PNR
- All Shortcut Key and Command
- What is ADM
- Segment and Segment Counting
- Negative Margin
- Checking Availability of Seats
- Finding Best Fare After Combining Seasonality
- Understanding of FS Commands
- Check Combine Flight and Direct Flight
- Learn Basic Name Formats of Passport
- Learn Name Formats of Different Airlines
- Staff Management in Galileo User ID
- How to Create PNR
- Understand the Seat Map of Airlines
- How to Retrieve (Get) Existing Booking or PNR
- Passport Entry in Ticket
- Reissue in Fare
- Difference in IATA and Non-IATA
- Understanding of Child, Infant, Adult
- How to Add Meals Service
- Difference in Between - HS, HK, HX, LL Seats
- Airlines Transportation Code Sharing Flight
- How to Find Lowest Fare
- Routing and Rerouting
- What is No-Show Ticket
- Immigration Rules in Airlines
- Baggage Allowance for Tickets
- Update Phone Number and Mail ID of Passenger
- How to Search All PNR
- What is Queues Management
- Understand the Booking and PNR: Flight, Galileo ID, IATA Code, PNR Date, Cabin and Seat, Departure and Terminal, Arrival Terminal, Time, Confirm Booking and Seat Hold
- Understand the VL*, VR*, *P, *TD, *SI, *HTI, *THE
- How to Add Membership Number in Ticket
- Understand Fare Shopping
- Understand Fare Display Command
- How to Print the Ticket
- How to Queue the PNR for Another PCC
- Types of Commission
- Travel and Technology Practice
- Queue Monitor
- Put the Seat of Waiting List
- How is Tour Code
- Understand the Routing
- How to Cancel Hold PNR
- Provide Knowledge to Communicate with Customer
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